Privacy notice
We respect your privacy. This notice explains how information related to tour requests is used to provide confirmations, instructions, and support.
When you submit a request, we may collect details such as your name, email, phone number, preferred date, and message content. Optional fields you share help us tailor guidance for your group.
We may also record basic request context (for example, the experience you requested) so we can respond with the correct next steps.
- To confirm requests and provide registration or instruction details.
- To support your booking with questions, accessibility notes, or timing guidance.
- To communicate updates when you opt in to email notifications.
You can opt in or opt out of email updates. If you no longer want notifications, you can contact support to request changes to your communication preferences.
We take reasonable steps to protect information from unauthorized access and use it only for purposes described in this notice.
We also encourage travelers to share only necessary details when requesting support.